Trued Support

Questions, problems or ideas: we read every message.

Email: the Support page in the app (Settings)

Common questions

How do I restore my plan on a new iPhone? Open Settings in Trued, tap Trued Pro, then Restore purchases.

How do I cancel? In the iPhone's Settings app, tap your name, then Subscriptions, then Trued.

A count is off. Tap a wrong ring to remove it, or a missed piece to add it. Pinch to zoom in on the edges. Photograph the ends square on, filling the frame.

A picture failed. Failed pictures are not charged. Try again with good light; each picture also has one free retry.

Room scan doesn't start. Room scan needs an iPhone Pro with LiDAR. Turn the lights on and walk slowly along each wall.

Trued: Construction Calculator · 2LINE AI LLC